Conflict Resolution: Effective Strategies for Diffusing Tension and Building Stronger Relationships in the Workplace
June 7 @ 12:30 pm - 1:30 pm
Wednesday 7th June 2023
Conflict is a natural part of any workplace and can be cognitively demanding and require a great amount of emotional resilience to resolve. What often gets in the way of resolving the conflict is the assumption that it is simply about a business issue. However, research shows that in many instances factors such as personality clashes and differing working styles are the real cause of the conflict. Unless these underlying conflicts are sorted out, new issues will continue to emerge, and conflict will continue to have a negative impact upon productivity, morale, and employee satisfaction.
The best conflict resolution strategy will vary depending on the situation. However, it is important to remember that conflict is not always bad. In fact, it can be an opportunity for growth and learning. By learning how to manage conflict effectively, managers and team members can create a more positive and productive work environment.
In this interactive webinar we will be discussing:
- Behavioural preferences as a source of conflict
- How to navigate your way through conflict with a colleague who has different behavioural preferences to you
- The impact of conflict on our brain
- A model for moving forward and resolving a conflict
- Conflict resolution strategies
- Embracing conflict as an introvert
You should attend this webinar if:
- You are a leader responsible for your teams performance and wellbeing
- You would like to understand how to defuse tensions and conflicts in the workplace
- You would like to create a more positive and productive working environment
- You would like to be more effective in resolving conflict situations
- You would like to explore the relationship between behavioural preferences and conflict