It used to be that customer service was the main focus of companies across the land. After all, if you don’t satisfy the people you sell to with your offering, they’re unlikely to come back for more. Seems common sense, doesn’t it? Before Covid, companies large and...
During the pandemic, it was perfectly understandable that levels of customer service in many organisations changed, and the level of service provided was different….. In the short-term it was understandable, and customers made allowances for the adverse conditions...
…is the creator of the Jigsaw Discovery Tool & Behavioural Framework. An experienced learning professional who is dedicated to helping people to lead their best lives both professionally and personally through increased self-awareness and understanding of human behaviour
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