by Michelle | Oct 18, 2022 | Customer Service & Selling
AI, for some people, is a godsend. If you’re in a hurry at the supermarket, with just a few items in your basket, for example, self-service tills can be a much quicker solution than waiting in a queue behind those whose weekly shopping is being methodically scanned by...
by Michelle | Aug 25, 2022 | Customer Service & Selling
During the pandemic, it was perfectly understandable that levels of customer service in many organisations changed, and the level of service provided was different….. In the short-term it was understandable, and customers made allowances for the adverse conditions...
