Personal Development Archives

“I don’t like that man. I must get to know him better” Abraham Lincoln

by Michelle | January 20, 2026 |

Whilst scanning through a book of quotations, I noticed “I don’t like that man. I must get to know him better.” Abraham Lincoln. These words are a perfect reflection of my vision for a better …

Silhouette of a person thinking, with digital data graphics overlaid, representing the connection between human skills and AI

Human Skills for a Brave New World

by Michelle | January 7, 2026 |

Leadership, Personal Development

Artificial intelligence is redefining the way we work at a speed few of us anticipated. New tools appear almost daily, automating tasks that once relied on our attention, analysis, or decision-making. It’s no wonder so …

A tense conversation between two people, one pointing and the other responding defensively illustrating miscommunication and emotional reactions.

Why does everyone seem so easily offended?

by Michelle | November 27, 2025 |

Communication

If you’ve scrolled through social media lately, you’ve probably noticed a pattern: people arguing, filming confrontations, and posting them for validation. A supermarket queue, a café order gone wrong, or even a missed greeting can …

Team collaborating on a project around a table, symbolising teamwork, learning and investment in people.

Cutting training is a false economy

by Michelle | November 10, 2025 |

Leadership, Resilience

Why investing in people might be the smartest move in a tightening economy As the Chancellor prepares to announce what many already predict will be an austere Budget, small business owners are holding their breath. Rumours …

Embracing the Season: A Guide to Winter Wellness and Holiday Happiness

From Performance Review to Performance Culture: The Manager’s Role

Workplace empathy shown as team members listen and offer support

Empathy vs Sympathy

by Michelle | September 23, 2025 |

Leadership

We often use the word empathy in workplace conversations, yet it can mean very different things to different people. More critically, it’s often confused with sympathy. That confusion can undermine the very connections we’re trying …

Businesswoman looking stressed during a meeting while colleagues in the background appear relaxed, reflecting different workplace behaviours.

We’re All Different

by Michelle | September 2, 2025 |

Effective Teamwork, Leadership

We’re all different. And herein lies the problem… As a leader or manager, the chances are you’ve felt a quiet pressure from time to time, i.e. the sense that you’re expected to be a coach, mediator, …

Silhouetted person sitting alone at a desk with head bowed — symbolising workplace loneliness and emotional disconnection in a professional setting.

Leadership and Loneliness

by Michelle | August 6, 2025 |

Leadership

Are you missing the signs of loneliness in your team? Picture this: Sarah leads a team of eight professionals. From her perspective, things are ticking along nicely. The quarterly numbers look good, deadlines are being met, …

The Communication Compass: Unlock the Secrets to More Effective Connections