by Michelle | Oct 30, 2022 | Effective Teamwork, Leadership
Successful, effective and cohesive teams don’t appear by luck—they’re formed through great leadership and a healthy, happy workplace culture. In life, most of us get to choose our partners, with whom we opt to share our lives; to have a family with, perhaps. I’m not...
by Michelle | Aug 25, 2022 | Customer Service & Selling
During the pandemic, it was perfectly understandable that levels of customer service in many organisations changed, and the level of service provided was different….. In the short-term it was understandable, and customers made allowances for the adverse conditions...
by Michelle | Jun 21, 2022 | Effective Teamwork, Personal Development
Do you have a colleague that appears to be the complete opposite of you? I have certainly worked with people who are very different to me, the way they approach a task, their perception of a situation, the way in which they communicate and so it goes on. Looking back,...
by Michelle | Jun 16, 2021 | Effective Teamwork, Leadership, Uncategorized
Should you ignore or value differences within your team? If asked, would you want to lead a team of people with who you know you can get on with, who share the same values as you, and who are your kind of people? How much easier would that make life? Few...
