Behaviour Matters, The Jigsaw Discovery Blog
Behaviour Matters is here for anyone with an interest in behaviour, and the link between self-awareness, wellness, and performance. Our blogs discuss current challenges and educate the audience with research findings, thought leadership, alternative perspectives.
Change Management
Why do humans fear change?
Change is an inevitable part of life, and yet, humans have an innate fear of it. This fear of change and the unknown is deeply ingrained in our psychology, and it has the power to affect various aspects of our lives—including our performance in the workplace. From an...
Communication
Is your team tired?
Over the past year, one question has presented itself frequently as I sit with leadership teams or facilitate workshops inside organisations. What exactly is making people tired at work? Not physically tired in the sense of long hours; this is a quieter fatigue that...
Effective Teamwork
The Enduring Secret to Great Teamwork (and Why Some Things Never Change)
The world of work has undergone a seismic shift since 2001. We have witnessed the rise of hybrid working models, the rapid integration of artificial intelligence, and a dizzying evolution of digital communication tools. Yet, amidst this relentless technological...
Hybrid Working
Ruling out the office, or reimagining it?
This was part of a great response from Annie Dean on LinkedIn in response to recent studies purportedly showing that remote working is less productive than working in a shared office. ‘Stop pitting offices against remote work,’ Annie said. She went on to say that she...
Leadership
From Administrator to Architect: Thinking Differently About the Role of Leadership
For many leaders, the challenge of the role isn’t just a lack of time, but the sense of being buried in day-to-day demands, much of it taken up by work they weren’t actually hired to do. In addition, human-centric leadership, involving thinking time, one-to-one...
Personal Development
Managing Workplace Emotions
Undoubtedly, we are living in challenging times, and the impact on the workplace has been significant. Rapid changes, increased stress levels, and evolving work environments mean that emotions play a crucial role in decision-making, teamwork, and overall well-being....
Customer Service & Selling
Customer Service Could Be A Game Changer
It used to be that customer service was the main focus of companies across the land. After all, if you don’t satisfy the people you sell to with your offering, they’re unlikely to come back for more. Seems common sense, doesn’t it? Before Covid, companies large and...
Wellbeing and Resilience
When Your Job Swallows Your Identity: The Rise of Corporate Enmeshment
A couple of months ago, I wrote about the typical work/life balance of teams today, and how it differs from that of generations past. In that article, I spoke about team members enforcing boundaries from opposite ends of the spectrum—those who successfully...
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