Behaviour Matters, The Jigsaw Discovery Blog
Behaviour Matters is here for anyone with an interest in behaviour, and the link between self-awareness, wellness, and performance. Our blogs discuss current challenges and educate the audience with research findings, thought leadership, alternative perspectives.
Change Management
Why Returning To The Office Might Not Go To Plan
March 2020, and the whole country (where applicable) was asked to work from home. There were no ifs or buts about it—you were either a keyworker who worked on our nation’s front line and tasked with continuing your usual routine, or you had to adapt to working...
Communication
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Effective Teamwork
Do Our Social Skills Need A Boost?
I’m going to start this article by talking about babies and young children (it’s relevant to my main point, I promise). During the first two years of the pandemic, babies and toddlers were, like the rest of the population, kept inside. Even when they ventured outside,...
Hybrid Working
Why Returning To The Office Might Not Go To Plan
March 2020, and the whole country (where applicable) was asked to work from home. There were no ifs or buts about it—you were either a keyworker who worked on our nation’s front line and tasked with continuing your usual routine, or you had to adapt to working...
Leadership
To be diverse, or to not be diverse?
The subject of diversity can be a provocative one. For the purposes of this article. I’m using the word diversity to describe any perceived minority in the workplace, i.e. gender, race, socioeconomic, age, disability…and any other you can think of. I had a...
Personal Development
Are You Feeling Cranky?
If you are based in the UK, you will be only too aware that we are currently experiencing unusually hot weather, which some but not everyone will be enjoying. However for the majority of people even if they like the higher temperatures during the daytime when it comes...
Customer Service & Selling
Has the rise of AI put another nail in the coffin of decent customer service?
AI, for some people, is a godsend. If you’re in a hurry at the supermarket, with just a few items in your basket, for example, self-service tills can be a much quicker solution than waiting in a queue behind those whose weekly shopping is being methodically scanned by...
Wellbeing and Resilience
Can You Reprogram Your Reaction To Stress?
For years, we’ve been led to believe that stress is the enemy. Not only does excessive stress equal mental pain, but it can also affect our physiology—and lead to grey hairs, sleep problems, sore muscles, headaches and high blood pressure, for example. Individual...
You Ask We Answer
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