Behaviour Matters, The Jigsaw Discovery Blog

Behaviour Matters is here for anyone with an interest in behaviour, and the link between self-awareness, wellness, and performance. Our blogs discuss current challenges and educate the audience with research findings, thought leadership, alternative perspectives.

Change Management

Why Returning To The Office Might Not Go To Plan

Why Returning To The Office Might Not Go To Plan

March 2020, and the whole country (where applicable) was asked to work from home. There were no ifs or buts about it—you were either a keyworker who worked on our nation’s front line and tasked with continuing your usual routine, or you had to adapt to working...

Communication

International Listening Day

International Listening Day

Did you know that July 18th is International Listening Day? How do you rate your listening skills? Having higher levels of self-awareness can help you to be a more effective communicator and help you to avoid falling into some of the common pitfalls when it comes to...

Effective Teamwork

Why Returning To The Office Might Not Go To Plan

Why Returning To The Office Might Not Go To Plan

March 2020, and the whole country (where applicable) was asked to work from home. There were no ifs or buts about it—you were either a keyworker who worked on our nation’s front line and tasked with continuing your usual routine, or you had to adapt to working...

Hybrid Working

Why Returning To The Office Might Not Go To Plan

Why Returning To The Office Might Not Go To Plan

March 2020, and the whole country (where applicable) was asked to work from home. There were no ifs or buts about it—you were either a keyworker who worked on our nation’s front line and tasked with continuing your usual routine, or you had to adapt to working...

Leadership

Quiet Quitters : Taking Back Control

Quiet Quitters : Taking Back Control

In a previous blog, I wrote about changes to the nation’s workplaces, and the priorities today’s employees might consider that wouldn’t have necessarily been seen as an issue for previous generations. On a similar note, I have read a couple of articles recently on the...

Personal Development

Are You Feeling Cranky?

Are You Feeling Cranky?

If you are based in the UK, you will be only too aware that we are currently experiencing unusually hot weather, which some but not everyone will be enjoying. However for the majority of people even if they like the higher temperatures during the daytime when it comes...

Customer Service & Selling

Differentiate Your Organisation Through Amazing Customer Service

Differentiate Your Organisation Through Amazing Customer Service

During the pandemic, it was perfectly understandable that levels of customer service in many organisations changed, and the level of service provided was different….. In the short-term it was understandable, and customers made allowances for the adverse conditions...

Wellbeing and Resilience

Are You Feeling Cranky?

Are You Feeling Cranky?

If you are based in the UK, you will be only too aware that we are currently experiencing unusually hot weather, which some but not everyone will be enjoying. However for the majority of people even if they like the higher temperatures during the daytime when it comes...

You Ask We Answer

What Makes The Jigsaw Discovery Learning Experience So Sticky?

What Makes The Jigsaw Discovery Learning Experience So Sticky?

One of the reasons why the learning is so sticky is: Curiosity The curiosity of the learners, as the session begins, there is a mixture of excitement, nervousness, resentment for having to attend and an attitude of "go on then impress me!" But when the session begins,...

About Me

Michelle McArthur-Morgan…

…is the creator of the Jigsaw Discovery Tool & Behavioural Framework. An experienced learning professional who is dedicated to helping people to lead their best lives both professionally and personally through increased self-awareness and understanding of human behaviour