Behaviour Matters, The Jigsaw Discovery Blog

Behaviour Matters is here for anyone with an interest in behaviour, and the link between self-awareness, wellness, and performance. Our blogs discuss current challenges and educate the audience with research findings, thought leadership, alternative perspectives.

Change Management

Why do humans fear change?

Why do humans fear change?

Change is an inevitable part of life, and yet, humans have an innate fear of it. This fear of change and the unknown is deeply ingrained in our psychology, and it has the power to affect various aspects of our lives—including our performance in the workplace. From an...

Communication

International Listening Day

International Listening Day

Did you know that July 18th is International Listening Day? How do you rate your listening skills? Having higher levels of self-awareness can help you to be a more effective communicator and help you to avoid falling into some of the common pitfalls when it comes to...

Effective Teamwork

Do Our Social Skills Need A Boost?

Do Our Social Skills Need A Boost?

I’m going to start this article by talking about babies and young children (it’s relevant to my main point, I promise). During the first two years of the pandemic, babies and toddlers were, like the rest of the population, kept inside. Even when they ventured outside,...

Hybrid Working

Why Returning To The Office Might Not Go To Plan

Why Returning To The Office Might Not Go To Plan

March 2020, and the whole country (where applicable) was asked to work from home. There were no ifs or buts about it—you were either a keyworker who worked on our nation’s front line and tasked with continuing your usual routine, or you had to adapt to working...

Leadership

Why do humans fear change?

Why do humans fear change?

Change is an inevitable part of life, and yet, humans have an innate fear of it. This fear of change and the unknown is deeply ingrained in our psychology, and it has the power to affect various aspects of our lives—including our performance in the workplace. From an...

Personal Development

Do Our Social Skills Need A Boost?

Do Our Social Skills Need A Boost?

I’m going to start this article by talking about babies and young children (it’s relevant to my main point, I promise). During the first two years of the pandemic, babies and toddlers were, like the rest of the population, kept inside. Even when they ventured outside,...

Customer Service & Selling

Customer Service Could Be A Game Changer

Customer Service Could Be A Game Changer

It used to be that customer service was the main focus of companies across the land. After all, if you don’t satisfy the people you sell to with your offering, they’re unlikely to come back for more. Seems common sense, doesn’t it? Before Covid, companies large and...

Wellbeing and Resilience

Cost of Living Crisis

Cost of Living Crisis

Just when you think you’ve got over a global pandemic, another crisis comes in its wake, i.e. the current cost-of-living challenges practically every single one of us is facing. In a recent survey of over 1,000 leaders and managers, almost three-quarters told of the...

You Ask We Answer

What Makes The Jigsaw Discovery Learning Experience So Sticky?

What Makes The Jigsaw Discovery Learning Experience So Sticky?

One of the reasons why the learning is so sticky is: Curiosity The curiosity of the learners, as the session begins, there is a mixture of excitement, nervousness, resentment for having to attend and an attitude of "go on then impress me!" But when the session begins,...

About Me

Michelle McArthur-Morgan…

…is the creator of the Jigsaw Discovery Tool & Behavioural Framework. An experienced learning professional who is dedicated to helping people to lead their best lives both professionally and personally through increased self-awareness and understanding of human behaviour