Behaviour Matters, The Jigsaw Discovery Blog
Behaviour Matters is here for anyone with an interest in behaviour, and the link between self-awareness, wellness, and performance. Our blogs discuss current challenges and educate the audience with research findings, thought leadership, alternative perspectives.
Change Management
Why Returning To The Office Might Not Go To Plan
March 2020, and the whole country (where applicable) was asked to work from home. There were no ifs or buts about it—you were either a keyworker who worked on our nation’s front line and tasked with continuing your usual routine, or you had to adapt to working...
Communication
International Listening Day
Did you know that July 18th is International Listening Day? How do you rate your listening skills? Having higher levels of self-awareness can help you to be a more effective communicator and help you to avoid falling into some of the common pitfalls when it comes to...
Effective Teamwork
Act Quickly Act Decisively
Successful, effective and cohesive teams don’t appear by luck—they’re formed through great leadership and a healthy, happy workplace culture. In life, most of us get to choose our partners, with whom we opt to share our lives; to have a family with, perhaps. I’m not...
Hybrid Working
Why Returning To The Office Might Not Go To Plan
March 2020, and the whole country (where applicable) was asked to work from home. There were no ifs or buts about it—you were either a keyworker who worked on our nation’s front line and tasked with continuing your usual routine, or you had to adapt to working...
Leadership
Leadership Diversity
Listen to the rants of some right-wing individuals and you may hear the word ‘woke’ crop up. Is our society too ‘woke’? What does that even mean? Society continually evolves. And, as a result, some things that may have been acceptable decades ago are—quite rightly—no...
Personal Development
Are You Feeling Cranky?
If you are based in the UK, you will be only too aware that we are currently experiencing unusually hot weather, which some but not everyone will be enjoying. However for the majority of people even if they like the higher temperatures during the daytime when it comes...
Customer Service & Selling
Has the rise of AI put another nail in the coffin of decent customer service?
AI, for some people, is a godsend. If you’re in a hurry at the supermarket, with just a few items in your basket, for example, self-service tills can be a much quicker solution than waiting in a queue behind those whose weekly shopping is being methodically scanned by...
Wellbeing and Resilience
Cost of Living Crisis
Just when you think you’ve got over a global pandemic, another crisis comes in its wake, i.e. the current cost-of-living challenges practically every single one of us is facing. In a recent survey of over 1,000 leaders and managers, almost three-quarters told of the...
You Ask We Answer
What Makes The Jigsaw Discovery Learning Experience So Sticky?
One of the reasons why the learning is so sticky is: Curiosity The curiosity of the learners, as the session begins, there is a mixture of excitement, nervousness, resentment for having to attend and an attitude of "go on then impress me!" But when the session begins,...