Jigsaw Discovery Experiences
Jigsaw Discovery Experiences provide a coherent learning pathway.
Starting with the Jigsaw Discovery Foundation experience, organisations can build a bespoke learning pathway by choosing from a number of skills development modules, which build on the foundations, strengthening and further developing the key behaviours required to build sustainable and profitable businesses in the new norm.
Pieces of the Jigsaw: The experiences as part of the learning pathway
The individual learning solutions
Managing Your Wellbeing
Self- awareness is the foundation of wellbeing. Our wellbeing learning experiences focus on how learners can apply their understanding of their behavioural preferences to raise their awareness of situations which make them feel anxious and raise their stress levels. They also learn about the strategies and coping mechanisms that will work for them.
Effective Teamworking in the New Normal
This workshop is suitable for both virtual and co-located teams and addresses the challenges they face as a team. The learning experience helps them to establish team norms and expectations and develop effective ways of becoming a high performing team, based upon their individual and collective team profiles.
Resilience in a Digital World
With the sudden and dramatic rise in the number of individuals working remotely and the impact of being constantly connected to the outside world digitally, the need for individuals to raise their levels of resilience has never been greater. In this learning experience learners look at ways they can improve their ability to remain focused and productive for longer periods of time, be less distracted by their environment and cope with unforeseen challenges whilst working in isolation or being distanced from their colleagues
Remote Working and Behavioural Preference
Designed specifically for team members and managers responsible for leading a remote team. The learning experience focuses upon how different behavioural preferences impact upon the way the individual experiences remote working, the challenges facing remote teams and managers and sustainable ways of maintaining productivity and effectiveness.
Thriving in a Changing Workplace
Our learning experience isn’t focused upon processes but on growing the potential of your people, to help and support them to adjust to a changing workplace. Building on the learning of their Jigsaw Behavioural Maps, learners consider how different people experience and respond to change in different ways. Learners explore how they prefer to communicate and be communicated with, how they prefer to engage with the changes taking place and what they need in order to make sense of the change in their world, and move forward.
Communicating in a Digital World
Our ability to communicate effectively has never been so critical, as we are more and more reliant on technology and digital communication. The digital world may have enhanced the way we communicate but it is not without its pitfalls which can lead to increased frustration and misunderstandings. Building on the behavioural preferences learners explore the different communication preferences, giving consideration to the communication medium, the words chosen, and the level of detail and type of information given. Learners develop ways of making engaging connections and explore the new skill of digital body language and connectional intelligence.
Research supports the correlation between increased self-awareness and leadership success, which is why our leadership experience builds upon the behavioural preferences, helping leaders to understand themselves and their leadership style more clearly. The learning experience, also helps leaders to understand their team members and others they work with better, by bringing clarity around the needs and expectations of others and how they can develop a more flexible leadership style which can be adapted in the moment to align to the specific situation
Customer Service that shows you care
Building strong customer relationships is the life blood of any organisation. The starting point for this learning experience is self-awareness and understanding of how our individual behavioural and communication preferences may be perceived by both our internal and external customers. Learners spend time focusing upon how they can recognise the preferences of other people within just a few seconds of seeing or speaking to them, meaning that they can then deliver a very personalised service, tailored to accommodate the unspoken needs of how the individual prefers to be approached and served, getting rid of the “false smiles” and robotic “have a nice day”
“Everyone stayed involved throughout, because they were able to easily relate to the content.
Understanding what drives other people has certainly made me look at my attitude towards
others and will make me more understanding of our differences and empathetic of their needs.”
“We have never received such a response to Customer Care workshops before, we need to put extra dates in the diary as all of our original workshops are already oversubscribed.”
“Such a fun and interactive session! You get to create a self-profile and watch others builds theirs, the results are surprising!
Jigsaw is a must have tool that builds the basics for Learning & Development, we finally understand how people work and how to work with them!”