behaviours Archives

Newly promoted manager listening to colleagues during a team discussion

The Accidental Manager: When Being Good at Your Job Isn’t Enough

by Michelle | September 8, 2026 |

The accidental manager is a familiar figure in many organisations. They are highly skilled in their role and have shown that the organisation can rely upon them. As a result, they are promoted into management. They …

eam discussing ideas during a workplace meeting before reaching a group decision.

The Hidden Cost of Workplace Harmony: A Neurobehavioral Lens on Decision-Making and Team Dynamics

by Michelle | August 20, 2026 |

Communication, Effective Teamwork

Picture a scene that plays out in corporate boardrooms and Zoom channels every day: An executive proposal is presented, a few heads nod in sync, and nobody raises a serious objection. The chair asks whether …

Team collaborating effectively through communication, trust and behavioural understanding

The Enduring Secret to Great Teamwork (and Why Some Things Never Change)

by Michelle | August 5, 2026 |

Effective Teamwork

The world of work has undergone a seismic shift since 2001. We have witnessed the rise of hybrid working models, the rapid integration of artificial intelligence, and a dizzying evolution of digital communication tools. Yet, …

Young employee experiencing workplace anxiety in a modern office

An Anxious Generation or a Mismatched System? Re-engineering the Workplace for Young Talent

by Michelle | July 2, 2026 |

Leadership, Wellbeing & Resilience

The landscape of youth employment in the United Kingdom has reached a critical, historic turning point. Alan Milburn’s landmark diagnostic report, Young People and Work, published in May 2026, reveals a stark truth that can …

Man working late at night on laptop illustrating work life balance challenges

The work/life balance of the 21st century : Why our Brains are stuck in “Always On”

by Michelle | June 15, 2026 |

Wellbeing & Resilience

Have you ever stopped to think about how our work/life balance compares to our parents’? Their working lives were often more rigid, but they had a clear shape: work started, work finished, and if something needed …

Professional woman observing her team in a meeting, reflecting a human centric leadership approach

From Administrator to Architect: Thinking Differently About the Role of Leadership

by Michelle | May 26, 2026 |

Leadership

For many leaders, the challenge of the role isn’t just a lack of time, but the sense of being buried in day-to-day demands, much of it taken up by work they weren’t actually hired to …

team development doesn’t last after workplace training

The Work Doesn’t End When the Workshop Does

by Michelle | May 12, 2026 |

Effective Teamwork

Most organisations treat team development like a vaccination. You do it once, you're covered, and you move on. The team goes through the programme The workshop ends, the feedback forms come back glowing, and the …

Woman feeling tired at work and thinking at her desk

Is your team tired?

by Michelle | April 23, 2026 |

Communication, Effective Teamwork

Over the past year, one question has presented itself frequently as I sit with leadership teams or facilitate workshops inside organisations. What exactly is making people tired at work? Not physically tired in the sense of long …

A stressed employee looks down during a difficult workplace meeting while a manager gestures across the table.

Your employee’s brain during a performance review

by Michelle | April 14, 2026 |

Communication, Leadership

Most managers know that performance reviews create anxiety. But do you know why, at a neurological level, even a well-intentioned review can shut down the very thinking you need your employee to do? Imagine the scenario. …

The Accidental Manager: Why Technical Excellence Isn’t Enough

by Michelle | March 23, 2026 |

Leadership

The role of a manager today looks very different from what it was a generation ago. In the past, managers were often seasoned professionals who had risen through the ranks slowly, spending years developing the …