by Michelle | Jan 23, 2023 | Leadership
Listen to the rants of some right-wing individuals and you may hear the word ‘woke’ crop up. Is our society too ‘woke’? What does that even mean? Society continually evolves. And, as a result, some things that may have been acceptable decades ago are—quite rightly—no...
by Michelle | Dec 19, 2022 | Leadership, Wellbeing & Resilience
Just when you think you’ve got over a global pandemic, another crisis comes in its wake, i.e. the current cost-of-living challenges practically every single one of us is facing. In a recent survey of over 1,000 leaders and managers, almost three-quarters told of the...
by Michelle | Dec 5, 2022 | Wellbeing & Resilience
For years, we’ve been led to believe that stress is the enemy. Not only does excessive stress equal mental pain, but it can also affect our physiology—and lead to grey hairs, sleep problems, sore muscles, headaches and high blood pressure, for example. Individual...
by Michelle | Oct 30, 2022 | Effective Teamwork, Leadership
Successful, effective and cohesive teams don’t appear by luck—they’re formed through great leadership and a healthy, happy workplace culture. In life, most of us get to choose our partners, with whom we opt to share our lives; to have a family with, perhaps. I’m not...
by Michelle | Oct 18, 2022 | Customer Service & Selling
AI, for some people, is a godsend. If you’re in a hurry at the supermarket, with just a few items in your basket, for example, self-service tills can be a much quicker solution than waiting in a queue behind those whose weekly shopping is being methodically scanned by...
